iCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
At the time, there was a need to improve the way data was being collected during a high-volume event, think of a college career fair as an example.
Normally, career fairs were held in auditoriums or locations with poor internet/wifi or none at all.
There was a need for a technical solution that would be accessible and able to capture information without wifi yet also be able to communicate back with the web app and transfer all the collected data.
Use Case: Online
Use Case: Offline - Preloaded/Lost Connection
Use Case: Offline
Throughout this project I worked very closely with the PM and Technical Lead.
We began gathering information on how career fairs currently operated by attending a few and asking recruiters.
We took notes on how the data was collected and stored as well as what was the most important data that should be collected.
Trends from Customer Interviews
Post-event difficulty finding candidates, remembering candidates, focusing on who they want to reach out to immediately
Interest in leveraging events to develop long-term candidate relationships, particularly with students
Determining what might be an untapped candidate market that would open the floodgates for their pipelines
Not having internet capabilities to use technology on-site at event, so having to collect paper resume and making notes there vs digitally
Complexity with resource (people) management as far as who attends the events internally, especially for decentralized organizations
Understanding which events truly are worth going back to, which event hosts/schools provide the right candidates
Getting granular and slicing/dicing data (ex. # of prospects, # who applied, # who interviewed, # who were hired) Visualizations of funnel
Difficult to capture feedback on candidate that’s actionable later while trying to talk to them at the same time
I did some competitor analysis within the recruiting field as well as other uses of kiosk mode throughout other industries, mainly retail.
Competitor 1
Competitor 2
Competitor 3
Competitor 4
The solution was a native app. It would function offline and was simple enough to pass on to the candidate to input their own data. There was a kiosk mode and a recruiter mode to comply with security.
The data would be saved locally until it was able to connect to the internet and when it did it would add the new information to the web app, and update any previous information that had been modified.
We created a simple prototype with interaction in order to get some quick user feedback, based on that we continued our iterations.
During development, I worked closely with the engineers to make sure the designs were being implemented as intended in both iOS and Android.
